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Life hack: Sometimes when you need something extra from a business, asking them nicely and treating them with respect goes a lonnnnng way.
I mean, you should always treat customer service with respect. Even in situations where you might be really frustrated/angry, you're always better erring on the side of civility and respect because the person answering the phone/email likely isn't responsible for the issue.
Anyway, the real point of my post is, don't be afraid to ask businesses for things! A lot of companies want to go that extra mile to make you happy and keep your business.
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